Every tool you need in the field
From diagnostics and error codes to jobs, reports, and invoicing — PACO-HVAC PRO brings your entire workflow into one premium platform.
Smart Diagnostic Assistant
Guided troubleshooting designed for HVAC professionals.
Guide technicians through symptoms, measurements, and field observations to identify probable causes faster.
- Analyze symptoms
- Recommend probable causes
- Suggest diagnostic procedures
Structured troubleshooting from first observation to resolution
Up to 40% faster diagnosis on complex calls
Residential and commercial service technicians
Available on
Error Code Search
Instant access to HVAC error code intelligence.
Search HVAC error codes by brand, model family, keyword, or display message.
- Search by brand and model
- Filter by display message
- Save codes to the active job
Stop flipping through manuals on the job site
Minutes saved per error code lookup
Technicians servicing multiple equipment brands
Available on
Error Display Analysis
Turn controller messages into clear next steps.
Capture thermostat, controller, or unit display errors and turn them into actionable troubleshooting guidance.
- Capture display photos
- Interpret fault messages
- Get guided next checks
Clear direction when the unit shows a fault code or message
Reduce guesswork on controller faults
Commercial RTU and split system diagnostics
Available on
Nameplate Scan
Capture equipment data without manual typing.
Scan equipment nameplates and capture manufacturer, model, serial number, voltage, refrigerant, and unit details.
- Scan with camera
- Auto-fill equipment fields
- Attach to customer records
Accurate equipment records from the first visit
Eliminate manual nameplate transcription
New installs, change-outs, and equipment audits
Available on
PartsUp
Find compatible parts without leaving the job.
Find compatible parts using model numbers, serial numbers, or part descriptions.
- Search by model or serial
- Match compatible replacements
- Reference on the job record
Faster parts identification in the field
Reduce time spent calling suppliers
Technicians ordering parts on-site
Available on
Electrical Diagram Assistant
Understand wiring without spreading paper schematics.
Upload wiring diagrams and ask questions about circuits, relays, contactors, safety switches, and control voltage paths.
- Upload diagram photos or PDFs
- Trace control circuits
- Clarify safety interlocks
Electrical troubleshooting support in your pocket
Faster circuit tracing on complex controls
Commercial controls and electrical diagnostics
Available on
Job Management
Run every service call from one connected workflow.
Create, schedule, assign, track, and complete service jobs from one platform.
- Schedule and assign jobs
- Track status in real time
- Complete with documentation
Full visibility from dispatch to completion
Less admin time between calls
Solo techs and dispatch teams
Available on
Customer Management
Every client relationship in one organized record.
Centralize customer details, job history, equipment records, reports, and invoices.
- Centralize contact and site info
- View full service history
- Access reports and invoices
Professional customer records that build trust
Instant context before every visit
Contractors with repeat commercial and residential clients
Available on
Equipment Management
Complete service history for every unit you maintain.
Track each unit's model, serial number, refrigerant, photos, maintenance history, and service records.
- Log specs and refrigerant type
- Attach photos and notes
- Review maintenance history
Never lose track of what was done on a unit
Faster return visits with full unit context
PM contracts and multi-unit commercial sites
Available on
Reports
Professional documentation that reflects your work.
Generate professional service reports with job details, photos, notes, signatures, and recommendations.
- Add photos and findings
- Collect customer signature
- Export polished PDF reports
Documentation that wins repeat business
Generate reports before leaving the site
Service companies delivering formal documentation
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Invoices
Get paid faster with professional billing.
Create clean invoices with labor, parts, tax, notes, payment method, and customer approval.
- Itemize labor and parts
- Apply tax and notes
- Send and track payment status
Billing tied directly to completed work
Invoice from the job — not at night
Owner-operators and billing teams
Available on
Team Management
Coordinate your crew with role-based access.
Invite managers, technicians, and apprentices. Assign roles and control access.
- Invite team members
- Assign Manager, Technician, Apprentice roles
- Control company data access
Secure collaboration across your company
Onboard techs in minutes
HVAC companies with 2–50 field technicians
Available on
Offline Support
Keep working when the signal drops.
Keep working in the field even when signal is weak. Sync data when connection returns.
- Continue core workflows offline
- Auto-sync when connected
- Protect field data integrity
Reliability in basements, rooftops, and rural sites
No lost work due to poor connectivity
Technicians in low-signal environments
Available on
Professional Plan
Clear plan access and usage visibility.
Track plan access and monthly Advanced Requests without exposing internal technical systems.
- View plan tier and limits
- Monitor Advanced Request usage
- Upgrade when your team grows
Transparent access to the tools your plan includes
Know exactly what is available before a job
Technicians and managers managing subscriptions
Available on
Stop juggling disconnected tools
See how PACO HVAC PRO replaces fragmented field workflows with one connected platform.
Traditional workflow
- Search paper manuals and PDFs
- Write paper reports by hand
- Track jobs in separate spreadsheets
- Juggle multiple disconnected tools
- Re-enter data between apps
PACO HVAC PRO
- Error Code Search
- Smart Diagnostic Assistant
- Professional reports and invoices
- Equipment and customer history
- Everything connected in one platform
Ready to run your HVAC work from one platform?
Start your 14-day free trial. No credit card required.